You can request a refund for any of our courses within 14 days of purchase. Galaxy Reading will, upon request via [email protected], issue a refund for any reason, if the request is made within 14 days of purchase. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we will take a look.
You will be issued a full refund of your purchase within a week of approval. Depending on your payment method, it may take up to two weeks for the funds to return to your account. You will receive the refund through the same payment method you used to make the purchase. If, for any reason, Galaxy Reading is unable to issue a refund via your initial payment method, we will provide an alternate method of refund. (Some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.)
Where Refunds Apply
Our refund offer within 14 days of purchase applies to products and services on our website.
Refunds are designed to remove the risk from purchasing products or services — not as a way to get free products and services. If it appears to us that you are abusing refunds, we reserve the right to decline your request. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.
How to Request a Refund
You can request a refund or get other assistance with your purchases at [email protected]
This Refund Policy was last updated on 7 December 2021 ("Revision Date"). If you were a user before the Revision Date, it replaces the existing Refund Policy.